PRODUCTS - ACCOMMODATION     
PRODUCTS - WEB SERVICES - ACCOMMODATION - ATTRACTIONS/EVENTS - AVAILABILITY - AVAILABILITY-LOCAL - AVAILABILITY-REMOTE
INTERNET SERVER - DATABASE DESIGNER - MARKET RESPONSE - MAIL SORT - TIC DATABASE - VisitIT - VISITOR STATISTICS - PAT - EPOS - CTV_ON-LINE

ACCOMMODATION

 

One of the core modules of TIM, providing the ideal platform upon which to sell accommodation using a variety of distribution channels such as 'Call Centres', 'Accommodation Bureau', 'Tourist Information Centres', and World Wide Web'. Bookings can be carried out in line with current National Tourist Board practices and will print on either the standard Tourist Board booking forms or customised forms

The whole module has been designed to provide a professional and efficient service to both clients and accommodation providers. The key to the system is its ability to match clients with establishments and to give accommodation providers confidence in the selection processes.

Comprehensive search and select routines have been developed (can be based simply on price or/and a combination of more than 150 selectable fields) to enable client requirements to be entered quickly and efficiently with results filtered logically and displayed virtually instantly.

The search results will 'sort' establishments primarily according to 'availability' but essentially by a unique 'fairness criteria'. This is based on the number of bookings received, by the size of establishment, ensuring an even and fair spread of bookings. With the use of auto-dial facilities the reservation can then be quickly confirmed and then completed. The response of every call is logged, recording 'no answers', 'engaged', 'answer-phone', or 'booked'. The results can be printed out via the 'Reporter'.

A complete history of every enquirer is recorded, with repeat enquiry details retrieved on entering name and postcode. The program handles multiple room types, room descriptions, special rates and infinite price structures, which can also be set and selected on a 'per room' or 'per-person' basis. Search routines consider 'better value', 'under-occupancy', and 'under-occupancy charges' where appropriate. Availability can be entered for any period, either manually by staff or electronically by accommodation providers for any room type for any period dynamically, by allocation or by brokering.

A unique 'save and retrieve' facility allows part-completed bookings to remain on the system until they are completed; a feature specifically designed to cope with incoming and outgoing bookings, which are rarely completed immediately.

A comprehensive range of statistics can be generated through the 'Reporter' including value of bookings, breakdowns of commissions, fees and values, detailed allocation report, bed nights, people nights, establishment types, Room/unit type, Accommodation and Booking type.

TRIPS - As CTV systems fully utilise the National Resource Database (TRIPS) bookings can be made direct to any accommodation provider in the UK, provided they are registered with the ETC. There is no need to contact the remote TIC; no need to ask your client to return later; all transactions can be made direct with the accommodation provider and can be completed with your customer at the desk in the same way that a 'local' booking is made. This facility could totally replace the traditional BABA system.

| SERVICES | PRODUCTS | NEWSLETTER | CLIENT AREA | CONTACT US | HOME |  
1999 CTV Tourism Services Ltd, Mark, Somerset UK