Partly because the hectic world of tourism leaves little time for play and exploration down the fascinating paths of CTV software.

Partly because our systems are so user-friendly that staff can all muddle along quite satisfactorily without the benefit of a training programme.
And partly because untrained staff do not even realise the full capabilities of TIM, so don't even know what they're missing!

A huge amount of time and effort can be saved by capitalising on our systems in the way they were designed to be used.

For example, our VisitIT software gives you the ability to record visitor throughput, covering the number of visitors to any site, what time of day they arrived, which entrance they used and even which facilities they required.

The figures can be monitored on-screen, or delivered in weekly, monthly or yearly reports which can be shown in figures or on graphs, whichever is easier and most useful for your own needs.
By breaking down the numbers down into half-hourly segments, staffing rotas can be planned to make the most efficient use of the workforce budget - at the press of a key.

So how do our on-site training programmes work?
All CTV training is delivered by staff with direct experience in the tourist industry, not just expertise in computers.

We follow a pre-planned schedule which we base on your own requirements and priorities, and back up the hands-on work - on our own high-spec computers, so that we don't tie up your own terminals - with notes and documents.

A typical training 'day' lasts for six hours - we schedule the timing to suit each site's needs - and we feel that a maximum of eight people is right for each course. We also prefer to work away from their normal workplace, to ensure that they're not called back to the desk at a crucial moment!

We recommend that all staff have two days of training, so larger sites may need six/eight days for everyone to go through.

The courses cover a basic introduction to using a PC and Windows (which may be new to staff) as well as the CTV software, while a single-day 'top-up' session can act as a useful reminder, or bring new members of staff up to speed if they have been left to pick the system up for themselves so far.

In addition, on new sites, we will stay, if asked, to 'hold your hand' on the day you go live!

And don't forget - we spend hours designing easy-to-follow manuals to go with each system, but not everyone refers to them . . . and some staff don't even know that they exist!

So if you would like to take advantage of our relevant, reliable and flexible training programmes - let us save YOU both time and money.