In our latest round of User Group Meetings, we have been travelling round the
country - to Burton on Trent for the Heart of England group, Salisbury for our
West Country users, Morecambe to meet the Northern contingent and Tunbridge
Wells for the South East England User Group meetings - and have come back to
base with a clear idea of what YOU want from your software.
CTV's principle is that we should be user-led
rather than technology-led when developing our software: we already have the
technology, so we want to harness our knowledge and skill in the way that will
help you best.
We have been delighted to see how well our new
multi-media Public Access Terminal, PAT, has been received, with one site having
already ordered its scanner in anticipation!
PAT's versatility, along with its national
capability, are among the prime considerations for TICs, and we can see it will
meet a real need.
In addition, our new TIM4 Accommodation Module
has impressed our users thanks to its speed and flexibility, and the fact that
the TRIPS data enables users to make bookings anywhere in the country, without
needing to ring another TIC.
The way forward for tourism is to promote a
consistent approach to destination management systems, so as to facilitate the
exchange of information throughout the industry.
We're delighted that - as
usual - CTV is leading the market with tried and tested software which will do
just that!
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