Other software suppliers expect you to buy a new programme when they update it; at CTV, we say that if we improve our programmes for your benefit, then you should have it!

Next, our direct Customer Helpline is available for all your queries almost every day - sorry, but we do take Christmas Day off!

That means that if you've forgotten something from your training session, if you want to achieve something new from the programme, or if you're just stuck, we will deal with it at once, over the 'phone.

If it turns out that you have accidentally corrupted a programme, or damaged something on it, then - since all our customers are on-line - we can dial direct into your system to provide real-time support.

Finally, if it's a computer problem rather than a software hiccup, if you have a CTV hardware support contract then we'll be at your office to help the same day, if possible.

Unique service? Well, yes. But then, CTV is a unique company!