Marilyn told us: "With nearly a quarter of a million visitors each year, our hardware and software have to be up to scratch to cope with the demands we make on them."
Now read on . . .

"We have our EPOS system up and running now, and already I can see it's going to be a Godsend," says Marilyn Wrench.

"We used to have a very complicated and time-consuming way of checking stock levels but now it is just so easy."

"CTV installed the equipment quickly and without disrupting our service to our customers, the council arranged for modifications to our counters to fit in the till drawers, and the whole thing went in very well."

" Sally from CTV trained us in using the new system, and she also created and input all our initial stock levels, ancillary records and bar codes."

"On top of that, she stayed on for the first day we used the EPOS system to 'hold our hands' and talk us through any last-minute queries."

All the Hastings transactions can be accessed from Marilyn's PC, whether they're from the four PCs downstairs in the Information Centre or from the single PC at the Old Town information point.
This means that Marilyn can see just how much to keep out on display, or exactly when the shelves need to be topped up.

Said Marilyn: "The EPOS system also means each of our workstations can be used as a till, rather than having to queue up at the single till we used to have, so our customers get Best Value by not having to wait.

"It's far better for our customers, and as Hastings is the current holder of the England For Excellence Award, we want to give the best service we can."